Supportmail HTML
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holger.trampe
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c91ac5d41b
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<!doctype html>
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<html xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office">
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<head>
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<title> </title>
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<!--[if !mso]><!-- -->
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<meta http-equiv="X-UA-Compatible" content="IE=edge">
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<!--<![endif]-->
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<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<style type="text/css">
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#outlook a {
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padding: 0;
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}
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body {
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margin: 0;
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padding: 0;
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-webkit-text-size-adjust: 100%;
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-ms-text-size-adjust: 100%;
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}
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table,
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td {
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border-collapse: collapse;
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mso-table-lspace: 0pt;
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mso-table-rspace: 0pt;
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}
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img {
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border: 0;
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height: auto;
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line-height: 100%;
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outline: none;
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text-decoration: none;
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-ms-interpolation-mode: bicubic;
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}
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p {
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display: block;
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margin: 13px 0;
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}
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</style>
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<!--[if mso]>
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<xml>
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<o:OfficeDocumentSettings>
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<o:AllowPNG/>
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<o:PixelsPerInch>96</o:PixelsPerInch>
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</o:OfficeDocumentSettings>
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</xml>
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<![endif]-->
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<!--[if lte mso 11]>
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<style type="text/css">
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.mj-outlook-group-fix { width:100% !important; }
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</style>
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<![endif]-->
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<!--[if !mso]><!-->
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<link href="https://fonts.googleapis.com/css?family=Roboto:300,400,500,700" rel="stylesheet" type="text/css">
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<style type="text/css">
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@import url(https://fonts.googleapis.com/css?family=Roboto:300,400,500,700);
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</style>
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<!--<![endif]-->
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<style type="text/css">
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@media only screen and (min-width:480px) {
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.mj-column-per-100 {
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width: 100% !important;
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max-width: 100%;
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}
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}
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</style>
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<style type="text/css">
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</style>
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</head>
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<body>
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<div style="">
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<!--[if mso | IE]>
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<table
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align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:600px;" width="600"
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>
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<tr>
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<td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;">
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<![endif]-->
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<div style="margin:0px auto;max-width:600px;">
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<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;">
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<tbody>
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<tr>
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<td style="direction:ltr;font-size:0px;padding:20px 0;text-align:center;">
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<!--[if mso | IE]>
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<table role="presentation" border="0" cellpadding="0" cellspacing="0">
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<tr>
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<td
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class="" style="vertical-align:top;width:600px;"
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>
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<![endif]-->
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<div class="mj-column-per-100 mj-outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
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<tr>
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<td style="font-size:0px;padding:10px 25px;word-break:break-word;">
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<p style="border-top:solid 4px #5a5c69;font-size:1;margin:0px auto;width:100%;"> </p>
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<!--[if mso | IE]>
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<table
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align="center" border="0" cellpadding="0" cellspacing="0" style="border-top:solid 4px #5a5c69;font-size:1;margin:0px auto;width:550px;" role="presentation" width="550px"
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>
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<tr>
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<td style="height:0;line-height:0;">
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</td>
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</tr>
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</table>
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<![endif]-->
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</td>
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</tr>
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<tr>
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<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
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<div style="font-family:Roboto;font-size:20px;line-height:1;text-align:left;color:#000000;">
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<h2>Digitale Agentur | Supportanfrage</h2>
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</div>
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</td>
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</tr>
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<tr>
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<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
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<div style="font-family:Roboto;font-size:18px;line-height:1;text-align:left;color:#000000;">
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<p>Hallo {{name}},</p>
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<p>wir haben Ihre Supportanfrage unter der Ticketnummer {{number}} erhalten. Vielen Dank!</p>
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<br />
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Ihre Problembeschreibung:<br />
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<p>{{text}}</p>
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<p>Mit freundlichen Grüßen</p>
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<p>Ihr Team von Digitale Agentur</p>
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</div>
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</td>
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</tr>
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<tr>
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<td style="font-size:0px;padding:10px 25px;word-break:break-word;">
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<p style="border-top:solid 4px #5a5c69;font-size:1;margin:0px auto;width:100%;"> </p>
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<!--[if mso | IE]>
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<table
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align="center" border="0" cellpadding="0" cellspacing="0" style="border-top:solid 4px #5a5c69;font-size:1;margin:0px auto;width:550px;" role="presentation" width="550px"
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>
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<tr>
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<td style="height:0;line-height:0;">
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</td>
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</tr>
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</table>
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<![endif]-->
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</td>
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</tr>
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<tr>
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<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
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<div style="font-family:Roboto;font-size:12px;line-height:1;text-align:left;color:#000000;">Bitte antworten Sie nicht auf diese E-Mail. Diese Adresse ist nicht für den Empfang für E-Mails eingerichtet. Sie können uns über die E-Mail-Adresse support@digitale-agentur.com oder über das Support-Formular in Ihrer Digitalen Agentur
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kontaktieren.</div>
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</td>
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</tr>
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</table>
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</div>
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<!--[if mso | IE]>
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</td>
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</tr>
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</table>
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<![endif]-->
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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<!--[if mso | IE]>
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</td>
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</tr>
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</table>
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<![endif]-->
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</div>
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</body>
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</html>
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@ -1278,7 +1278,8 @@ def support(request):
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messages.warning(request, f'Supportanfrage fehlgeschlagen!' + str(r))
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else:
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messages.success(request, f'Supportanfrage erfolgreich! Ihre Ticketnummer ist '+ str(r.json()) +'!')
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send_mail("Re: Digitale Agentur: " + str(problemconc) + " [#" + str(r.json()) + "]","Hallo " + name + ", wir haben Ihre Anfrage unter der Ticketnummer " + str(r.json()) + " aufgenommen. Vielen Dank. Ihr Team der Digitalen Agentur",'noreply@digitale-agentur.com',[mail],fail_silently=True)
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msg_html = render_to_string('users/supportanswer_mail.html', { 'name' : name, 'text' : problem, 'number' : str(r.json())})
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send_mail("Re: Digitale Agentur: " + str(problemconc) + " [#" + str(r.json()) + "]","Hallo " + name + ", wir haben Ihre Anfrage unter der Ticketnummer " + str(r.json()) + " aufgenommen. Ihre Problembeschreibung: " + problem + " - Vielen Dank. Ihr Team der Digitalen Agentur ",'noreply@digitale-agentur.com',[mail],html_message=msg_html,fail_silently=True)
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return render(request, 'users/support_done.html', context)
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else:
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